To view customer data that affects invoice follow-up in the app:
- Open Customers and select the customer
- Check the saved billing email, address, VAT number, and payment terms on the customer profile
- Check the "Recent invoices" card for each invoice's status and total, and open an invoice for its payment details
- Update the customer record if the contact or billing details are outdated
Up-to-date contact and billing details make reminders land at the right address, which is the biggest lever for getting invoices paid on time.